- Reservations are made through a sales consultant in person,
via telephone and virtually.
- Flight bookings are subject to availability of seats with the airline
corresponding. The travel agency is committed to confirm the
seat availability before proceeding with the reservation
- Rates are subject to change depending on availability and availability.
airline policies.
- Full payment or an initial deposit is required to confirm the reservation for the
flight.
- Change and cancellation policies vary depending on the airline and the type of flight.
selected rate.
- The travel agency will inform the customer about the corresponding policies and
any applicable additional charges.
- It is the customer's responsibility to provide the information and documentation
necessary for the flight reservation, such as full names, flight numbers, flight
passport and any other specific airline requirements.
- The travel agency will provide the customer with detailed information about the
flight schedules, including departure and arrival times, as well as any other
scale or connection required.
- The tour reservation is subject to availability on date and time.
requested. The travel agency will confirm availability before proceeding.
with the reserve.
- Full payment or initial deposit required to confirm reservation
of the tour.
- The minimum amount for your reservation to be valid is 30% of the total amount.
- Rates may vary depending on the duration of the tour, the inclusions and
cancellation policies.
- Rates do not include IGV.
- Cancellations of a confirmed reservation must be made with due notice.
in advance to avoid payment of NO SHOW, (100% of service) 6 hours
in advance, in the case of holidays and long weekends, with 12 hours of
at least one year in advance. If this is the case, only expenses will be deducted.
administrative.
- The cancellation (considering the due anticipation), must be made in a timely manner.
in person or by telephone.
- If the passenger voluntarily renounces to the use of the contracted program, he/she shall not
shall not be entitled to any type of reimbursement.
- There are no refunds for contracted services, but there are postponements.
- In the case of postponements, the period of validity is 3 months from the date of the
date of the original reservation, under the same conditions and at the updated rate.
Last update: 12 September 2024
